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School Success Manager: North Carolina

We are excited to grow our footprint in the United States, this time in North Carolina! We are looking for a team member to help us get our partner schools launched and ready to roll on ThinkCERCAs literacy platform.

Why you want to jump on the ThinkCERCA train:

ThinkCERCA is a Chicago-based company passionately committed to improving the quality of K-12 education. Built by educators, our online platform is designed to empower teachers in personalizing literacy instruction across disciplines. The ThinkCERCA Framework provides a common language for students, teachers, parents, and administrators to drive sustainable growth in student achievement. Our work has a demonstrated impact: The results of third party studies show that schools that use ThinkCERCA see significant growth in their students' literacy and critical thinking skills.

ThinkCERCA is a top winner of the Gates Foundation Literacy Courseware Grant, and was mentioned by Bill Gates himself at this years ASU GSV Summit. Just three years into implementing our platform in classrooms, we are already being used in over 30,000 schools across the country, and we are poised for tremendous growth.

Here's who we're looking for:

You are passionate about education and entrepreneurial in spirit. You have been a teacher or school leader before, and you are great at building relationships with educators. You know how to lead an engaging professional development session for school teams. You are very comfortable with technology. You are excited about becoming an expert on our online platform to assist teachers and administrators, and you are willing to roll up your sleeves to do whatever it takes to support our partner schools. You are familiar with models of blended learning - ideally you have even successfully implemented a blended learning initiative in your classroom! You are more than comfortable spending a chunk of your time working autonomously, but you are also a team player, and enjoy collaborating with coworkers regularly. You live in, or are willing to relocate to, Charlotte, NC.

If you were working for us, here are some of the things you would have done last week:

  • Led implementation planning sessions with school or district administrators.
  • Led trainings for teams of teachers or administrators.
  • Observed teachers using ThinkCERCA in the classroom, and provided feedback and coaching.
  • Created professional development materials for a variety of needs, including blended learning, curriculum and instruction, differentiation, and literacy across the curriculum.
  • Created resources that help teachers, principals and teams more easily incorporate ThinkCERCA lessons into their instructional practice.
  • Helped customers with routine fixes, navigating user interface issues and sending resources to help with future use.
  • Facilitated renewal conversations with decision makers.

Here are some other things we are looking for:

  • College degree required, preferably in Education.
  • 3-5 years of experience in a classroom, preferably English Language Arts.
  • Excellent written, and verbal communication skills.
  • Excellent analytical and pragmatic problem solving abilities.
  • Strong interpersonal skills - ability to interact effectively at all organizational levels and assist teachers with technology, implementation strategies and literacy across disciplines.
  • Strong organizational and time management skills.
  • Strong computer skills with a proficiency in Microsoft Office Suite and Adobe Acrobat Professional.
  • A sense of humor.

Bonus points if you:

  • Have used ThinkCERCA in your teaching before.
  • Have prior experience using customer relations management system like ZenDesk or Salesforce.
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