What We're About

Are you ready for a mission? The next generation of leaders needs your help.

At ThinkCERCA, we believe critical thinking is the catalyst for change. We build software to teach critical thinking skills by helping students become better writers. Bill Gates called our tools "game-changing" and we’ve seen great results.

But there’s still more we can do.

We’re looking for talented and collaborative team members who are passionate about education and improving the lives of students and teachers.

Sound like you? We'd love to hear from you.

Our Commitment to Diversity

ThinkCERCA’s core values act as a guiding force for the entire team. These values place a specific emphasis on our desire to create and sustain a diverse and inclusive environment for everyone we encounter.

As a team of 35-plus employees, we recognize the importance of bringing a wide range of perspectives to a company that works with a diverse population of students, teachers, families, and administrators. The continued evolution of our product is dependent on the diverse mix of voices and backgrounds from our team.

To be diverse, ThinkCERCA works to recruit, hire, and retain employees from all walks of life. We do not discriminate based on race, color, ancestry, religion, gender identity, national origin, sexual orientation, marital status, ability, or military status. In fact, we love celebrating and learning from the diverse voices that our team brings together. Everyone is welcome here.

To be an inclusive environment for all, ThinkCERCA expects all staff to contribute to and refine our diversity and inclusion practices. It is each person’s responsibility to make all team members feel welcome. We appreciate when our colleagues share their background and experiences in order to continually improve upon our product and services.

The work to create such an environment does not end with hiring. We provide employees with professional development opportunities and trainings throughout the year on topics such as recognizing unconscious bias, giving growth-mindset feedback, and building cultural competency. The work to create a welcoming and diverse environment is never finished—we're looking for team members who will continually push to make ThinkCERCA's culture better.

What We’re Looking for In Candidates

People Who Take Ownership

We believe that everyone within the organization is a leader and owner of our work. No matter your role, you are expected to “own” your responsibilities until they are delivered, including the challenges along the way.

People Who Collaborate

We believe in approaching every aspect of our work as an opportunity to be collaborative partners with all stakeholders, both internal and external. We are looking for team members who embrace collaboration–in any form that is comfortable to them–and who do so in a way that’s understanding, respectful, and appreciative of diverse perspectives and ideas.

People Who Amplify Those Around Them

We value those who seek to improve every aspect of the business, even if it does not have a direct and obvious correlation to their direct role. This is what makes organizational learning scalable across the entire company.

People Who Deliver Results

We want team members who are consistently delivering quantifiable outputs with a high standard of quality, methodology, and timeliness. Each and every day, you are expected to take the appropriate actions to ensure results and communicate about your progress along the way.

People With a Commitment to Learning

ThinkCERCA is a company built upon data- and actuals-driven decision-making. We are looking for colleagues who are diligent about testing hypotheses in order to get to the right solutions quickly.

Literacy Expert - Chicago

Chicago, IL

Contracted

Mid Level

ROLE INFORMATION

Start Date: Immediate

Role Type: Contract / Part Time

Location: Chicago, IL

Only applicants living in the greater Chicagoland area will be considered.

Travel: Ability and willingness to be on-site locally (regularly) and regionally (semi-regularly). This is an on-site, field-based / work-from-home position and the successful candidate is expected to reside in the Chicagoland area.

OVERVIEW – ABOUT THINKCERCA
ThinkCERCA is an innovative education technology company committed to providing teachers and students with an effective, research-backed literacy framework for reading and writing across subjects in grades 3-12. Guided by a team of nationally recognized literacy experts, our mission is to deliver engaging, rigorous, and personalized literacy instruction for every student, in every class, every day.

OPPORTUNITY
The Literacy Expert will be tasked with driving revenue growth by identifying, developing, and closing opportunities. The role focuses on building strong relationships with schools and districts, understanding their unique needs, and providing tailored solutions to meet their goals.

The Literacy Expert is responsible for being an expert literacy resource for the client and will effectively counsel schools and districts on solutions that will best meet their needs. Our Literacy Experts are leaders within the ThinkCERCA organization and go the extra mile for their prospective clients and students. This role in particular comes with significant opportunities for partner growth.

WHO YOU ARE

You are a self-starter with a positive attitude and passion for education. You are a former elementary or secondary school teacher, possible former school or district administrator, who is eager to join a fast-paced, growing organization where you have the opportunity to pair your pedagogical and curriculum knowledge with your impeccable organizational and time management skills. Not only do you have deep pedagogical literacy knowledge, but you’re also a people person! You thrive developing new relationships and find talking to new people effortless. You’re people savvy and can connect with anyone who comes your way… and you definitely aren’t afraid to knock on some doors! You know the ins and outs of the Chicago Public Schools landscape because of your first hand experience, and you currently live in the Chicagoland area. Your positivity is a super power as you overcome setbacks and obstacles with ease, and you are tenacious in achieving your goals.

YOUR ROLE

Be part of a team.
The Literacy Expert will be responsible for winning new school and district partnerships in the midwest, specifically Illinois and the Chicagoland area.
Working with our Marketing team, you will design and execute sales campaigns to build pipelines and close new accounts.
The Literacy Expert will work with our Customer Success team to expand our existing district partnerships.

Attend conferences and attend regional events
Create email campaigns including writing all content and gathering appropriate marketing materials
Prepare and deliver proposals to clients
Track email campaigns looking for trends to optimize future sends
Manage activities in CRM (Hubspot)
Develop strong relationship with customers through positive interaction
Monitor trends in education to identify opportunities
Support fellow team members in their development and work together to provide the highest level of excellence in customer experience
Additional responsibilities as assigned

Account Management Team

Reports to the Director of Regional Partnerships + Executive Consultant Team (Senior Specialists)

Additional Direct Support Available

Learning Science Team
Data Science Team
Product Support
Marketing Support

QUALIFICATIONS

The ideal candidate for this role:

Education specialist with strong 3-12 knowledge in literacy; secondary knowledge and experience preferred.
In-person teaching experience; experience in Chicago Public Schools highly preferred.
5+ years of experience in teaching ELA (preferably a diverse range of students)
District level or school level leadership experience preferred
Expert on education standards, current education pedagogy, and market trends.
Excellent communication and presentation skills
Highly organized, self-directed, and process-oriented with excellent analytical and pragmatic problem-solving abilities
Strong interpersonal skills - the ability to interact effectively at all organizational levels, facilitate discussions, understand partner needs, devise strategies, provide recommendations
Ability to diagnose customer needs and challenges, and to translate those needs into actionable solutions
Demonstrated service-delivery experience with educational SaaS solutions

HOW TO APPLY

This is a contract, hourly position with rates based on experience.

Please send your resume to [email protected] with Literacy Expert - Chicago in the subject line.

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